Your 计费 Experience
To make more informed decisions about your energy usage to save energy and money, view your Interactive Bill 提供个性化见解和节能建议.
How to read your Bill
Looking for an overview of your bill? Learn about the different sections of your bill by selecting your bill from the list.
注意: 各种账单类型仅供参考. Your actual rates and charges may vary.
Standard Commercial Customer
Large Supply Demand TOU Customer
照明 Customer
Summary 计费 Customer
Totalizer Customer
天然气 & Electric Combination
Features of your Bill
When you receive your 纸法案 from Tampa Electric, you’ll see the following components:
账户 Summary & 消息传递
帐户摘要组件突出显示对您非常重要的信息, 提供简单的付款选项和详细的消息，关于您的账单.
计费 Insights and Recommendations
通过查看账单洞察组件，对账单做出明智的决定. It shows a monthly and yearly usage comparison with actionable recommendations on how to save money and energy, 只为你!
Robust Usage Chart
交互式账单功能包括每日和每月的使用图表, 能够看到温度数据如何影响你的账单. You can choose to view temperature data, usage data, or cost data by using the controls on the graph.
计费 Summary & Charge Explanations
The 计费 Summary shows a clear layout of all your charges with a distinction between utility charges and taxes. Want to know what a charge means? You’ll have the ability to click on the question mark next to your charge for a definition.支付常见问题
纸法案
A. Scroll to the bottom of this webpage to access the terms and definitions that apply to your bill. You also can understand your charges by clicking on the tooltip on the Interactive Bill.
A. Scanning the QR code will take you to your online account to access your Interactive Bill.
Follow the steps below:
- 在您的移动设备上打开相机应用程序
- 将相机悬停在QR码上，直到它在屏幕上可见
- QR码周围会出现边框，屏幕上会出现链接
- 当这个链接在你的相机上可见时，点击它
- 这将把你转到澳门网上真人赌博官网的账户
- 使用您的用户名和密码登录帐户
Interactive Bill
A. 互动法案是您获取个性化见解的资源, 查看有关您的账单的重要信息, understand bill fluctuations, 和更多的.
纸质账单和交互式账单可以无缝地协同工作. 而纸质账单简化了您的账单信息, the Interactive Bill provides a thorough overview of your usage details and account history, 让你更深入地了解感兴趣的领域.
To access your Interactive Bill, go to TECO账户.com.
A. No, the Interactive Bill is a tool available for you to use in addition to your 纸法案. The Interactive Bill displays the same information as your 纸法案 but includes more details on your energy use, 以及个性化的见解和节能建议. To access your Interactive Bill, go to TECO账户.com.
A. The Interactive Bill will reflect near real-time information reflecting any payments made, current balance, and any other adjustments to the bill.
A. 是的, only those with the account username and password can log in and view your billing information. Learn more about our privacy policy.
A. 如果您在邮件中收到纸质账单或无纸化账单, it will have a QR code that, 当扫描, 会指引你到网上的互动帐单. 登录后，您将被直接带到您的交互式账单. You can also sign in at TECO账户.com then then select a billing period to access your interactive bill for that timeframe.
请注意: 进入你的帐单的互动版本, 您必须创建一个在线帐户或登录到您的现有帐户.
Accessibility
A. 是的, the bill has gone through extensive ADA testing to make sure all components that are included can be acknowledged by all.
Paperless 计费
A. 将您的帐单偏好切换到无纸化, you’ll need to login to your account and click Paperless 计费 from the main landing page. 在设置下，有一个开关来打开或关闭无纸化账单.
A. 是的! As a Paperless customer, you will receive an email each month, also known as a Paperless Notification, 让您知道您的账单已准备好查看和支付. You can compare your actual bill to the annotated version of your type of bill in “How to Read your Bill” section above.
电费账单上的典型费用
Basic Service Charge
The monthly Basic Service Charge covers the cost of maintaining your electric meter and the wires that bring electrical service to your home or business. 它还包括抄表的费用, 维护客户记录，对账单付款进行会计处理, credit and other transactions. 每个客户都要支付这笔费用——即使这个月没有用电.
Energy Charge
The monthly Energy Charge includes all other costs of producing the electricity you purchase, 除了燃料. 这包括保护、环境和容量成本回收费用.
燃料费用
The monthly 燃料费用 translates to the cost of fuel used to produce your electricity. 燃料成本由澳门线上真人博彩官网的燃料供应商转嫁给你方，没有任何加价. 取决于你参加的项目, 您可能会在账单上看到其他项目，如Zap Cap Systems®, Renewable Energy, Outdoor 照明, 分享, 和其他人.
Average kWh per day -平均每天购买的电量.
Basic Service Charge -每天固定的金额，用于支付向您所在地点提供服务的成本. 这个费用是按月计费的，不管用了多少电.
Bright ChoicesSM -租用户外照明服务的相关费用及收费.
Budget 计费 – Optional plan averages your home’s last 12 monthly billing periods so you pay the same amount for your service each month.
Clean Energy Transition Mechanism (CETM) – A charge to recover costs associated with electric meter upgrades and the closing of certain coal generating plants to support Tampa Electric’s transition to produce clean energy.
Energy Charge – For residential, small commercial and lighting customers, includes the cost (除了燃料) of producing and delivering the electricity you purchased, including conservation, 环境和容量成本回收费用. 对于其他客户，这三个成本回收费用显示为单独的行项目.
估计 -如果坦帕电力无法读取您的电表，将显示“估计”. Your meter will be read next month, and any difference will be adjusted accordingly.
Florida Gross Receipts Tax – A tax is imposed on gross receipts from utility services that are delivered to retail customers in Florida, 根据佛罗里达州法规第203章. Utility companies collect the tax from all customers, unless exempt, and remit to the state.
Florida State Tax – A tax imposed on every person who engages in the business of selling or renting tangible personal property at retail in the state, 根据佛罗里达州法规第212章.
Franchise Fee – A fee levied by a municipality for the right to utilize public property to provide electric service. 费用由澳门网上真人赌博官网收取并支付给市政当局.
燃料费用 -你购买的用于发电的燃料成本. Fuel costs are passed through from fuel suppliers to our customers with no markup or profit to Tampa Electric.
Kilowatt-Hours (kWh) ——电能使用的基本计量.
Late 付款 Charge – For past due amounts more than $10, the late payment charge is the greater of $5 or 1.5% of the past due amount. 逾期金额为$10或以下，滞纳金为$1.5% of the past due amount.
Municipal Public Service Tax -许多市政当局对你使用的电力征税. 它由澳门网上真人赌博官网收集并支付给市政当局.
逾期 – Previous charges that are past due are subject to a late payment charge fee and may result in disconnection.
Prime Time PlusSM – A residential program that offers a monthly credit on your electric bill for allowing Tampa Electric to temporarily interrupt power to certain appliances during periods of extremely high demand for electricity.
Rate Schedule -您支付的金额(费率)取决于您的客户类别. 提供服务的成本因客户群体而异.
分享 -澳门网上真人赌博官网的一个项目，帮助有需要的客户支付能源账单. 想帮忙吗?? Your tax-deductible contribution is matched by Tampa Electric and is administered by a third-party.
Storm Protection Charge – The cost of additional hardening efforts to further protect the power grid from hurricanes or other extreme weather events.
Storm Surcharge -将收回风暴费用的费用，该费用将记入风暴储备.
太阳选择SM – The cost of producing energy you purchased from dedicated solar generation facilities. 您无需支付账单中太阳选择部分的燃油费.
太阳来了SM – The amount of electricity purchased from solar generating sources serving the 太阳来了 program, 以200千瓦时为单位提供可选的可再生能源购买服务.
Total Amount Due -本月的费用将在显示日期后过期. 此日期不延长任何先前余额的日期. It’s important that you pay your bill before this date to avoid interruption of service.
Zap Cap Systems® -为您的家庭或企业提供电涌保护，作为非能源费用单独出售.
查看适用于的术语和定义 Peoples Gas bill.
About bill estimating
On rare occasions we may have to estimate a billing amount based on past customer electricity usage. In the unlikely event that a meter does not transmit a reading or we’re unable to access the meter, we’ll estimate using a multi-step calculation that takes into account your prior electric usage as well as recent weather impacts. 这有助于澳门线上真人博彩官网在无法进行物理读取时做出准确的估计. 任何需要的更正都将反映在您的以下账单上.
